004 Trained Crowd Manager On-Line

The Trained Crowd Manager course is intended to train candidates who will serve, in accordance with NFPA 101 Life Safety Code, as crowd managers within large public assembly venues. There are two phases of training for the crowd manager. The first phase is delivered via a self-paced, web-based, training platform that may be completed at the convenience of the prospective crowd manager. This is the only phase IFM are required to complete. Trained Crowd Manager course costs $15. To access the TCM course, please  click on the link at the top of this page access the course. Upon completion of all these courses you are issued a certificate and you will need to upload your certificate to receive credit.

Phase One: (6 hours / self-paced)

1. Role and responsibilities of the crowd manager
2. Understanding hazards that can endanger public assembly
3. Understanding and managing crowds
4. Introduction to fire safety and fire safety equipment
5. Understanding methods of evacuation and movement
6. Historical case-study analysis
7. Assessment and verification